Help & Support

How to submit a VOD

1. Click "Create New" in the sidebar or go to the VODs page
2. Paste a Twitch VOD URL (e.g., twitch.tv/videos/123456789)
3. Select your content type (Gaming, Just Chatting, etc.)
4. Optionally set a time window to analyze only a portion of the VOD
5. Click Submit and wait for processing

Ways to Submit

• Paste a URL — Twitch or Kick VOD link
• Search by Name — Find a streamer's recent VODs
• Upload a File — Upload your own video file

Timeline Overview

After processing, you'll see a visual timeline showing all detected highlights. The timeline displays:

• Heatmap — Shows intensity of action throughout the VOD
• Highlight Markers — Colored bars indicating detected moments

Navigating Highlights

• Click any highlight marker to jump to that moment
• Use the ← → arrow keys to move between highlights
• Scroll to zoom in/out on the timeline
• Drag to pan across the timeline

Highlight Cards

Each detected highlight shows:

• Timestamp and duration
• AI-generated title and description
• Confidence score
• Quick actions (play, export, edit)

How to Export a Clip

1. Find the highlight you want to export on the timeline
2. Click the Export button on the highlight card
3. Choose your export settings:
   • Aspect Ratio — 16:9 (landscape), 9:16 (vertical/TikTok), or 1:1 (square)
   • Subtitles — Burn in captions (optional)
4. Click Export and wait for processing
5. Download your clip or copy the share link

Batch Export

Select multiple highlights and export them all at once. Perfect for creating highlight reels.

What are Credits?

Credits are used to process VODs. The cost is simple:

• 1 credit = 5 minutes of video analyzed

Example Costs

• 30-minute VOD = 6 credits
• 1-hour VOD = 12 credits
• 3-hour VOD = 36 credits

Getting More Credits

• Subscribe to a plan for monthly credits
• Credits refresh each billing cycle
• Unused credits don't roll over

Available Plans

• Hobby — Perfect for casual streamers, includes basic credits
• Creator — For regular content creators, more credits + premium features

How to Subscribe

1. Go to Settings
2. Scroll to the Subscription section
3. Choose a plan and click Subscribe
4. Complete payment via Stripe (secure checkout)

Managing Your Subscription

From Settings, you can:

• View your current plan and credits
• Upgrade or downgrade your plan
• Access the billing portal to update payment methods
• Cancel your subscription

For Better Highlight Detection

• Choose the right content type — This helps the AI understand what to look for
• Gaming VODs work best with clear audio cues (reactions, callouts)
• Just Chatting detects emotional peaks and funny moments

Optimize Your Workflow

• Use time windows for marathon streams
• VODs process in minutes — results ready fast
• Review the heatmap first to find the best sections
• Export multiple clips at once with batch export